Tim Bits
I was recently at a Tim Horton's ordering my lunch. I was ordering a turkey club sandwich and a bowl of soup which totaled almost $11.00. The cashier saw me fingering my debit card and said oh we don't accept debit here. Now this is not the first time this has happened to me at Tim Hortons but I have to say my reaction was the same this time as every other time: why the ** not? The answer, there is an ATM just around the corner.
Well I tried to figure out why a multimillion dollar service company does not provide this service. Is it for speed? I think this is the best possible spin you could put on it, but was my transaction not considered valuable enough, I was allowed to walk away around the corner and go get the money so everyone else wouldn't be slowed down? And yet every other fast food company in the world accepts debit.
Is it because Tim Horton's is only a donut shop and it doesn't make sense to allow debit on such small transactions? Then why was I spending my lunch money at Tim Horton's and why was I spending $11.00?
No the simple truth is that Tim Horton's is very sneakily, well maybe not too sneakily, passing on it's cost of doing business to the consumer. Why should I have to pay Tim Horton's ATM costs? Is it not better business to accept the cost of allowing debit cards from your loyal customers and take up your argument with the big bad boys of the financial services world?
I just don't get it, but I'm willing to look at real numbers, real complaints and see what the real problem is.
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